Accessibility standards are primarily defined by the NZ Building Code (Clause D1: Access Routes) and NZS 4121:2001 (Design for Access and Mobility – Buildings and Associated Facilities). Clause D1 mandates that access routes, such as pathways and building entrances, be accessible to people with disabilities, ensuring safe movement within both buildings and external areas for all users. NZS 4121:2001 provides detailed guidelines on designing accessible buildings and facilities, covering features like ramps, stairs, and signage to create inclusive environments. Our products and services comply (where applicable) with ASNZ 1428.4.1:2009, NZS 4121:2001, NZTA RTS14 & D1 Access code.

Yes, all of our tactile indicators and stair nosings fully comply with AS/NZS 1428.4.1:2009, NZTA RTS14, and other relevant New Zealand standards for accessibility and safety. We understand that different regions may have specific requirements, particularly local councils, which may apply unique standards for public spaces. Our team is here to help you navigate these variations and ensure that your project meets the necessary guidelines and best practices for accessibility and safety in your area

Tactile Ground Surface Indicators (TGSI) are essential features in public spaces, specifically designed to guide blind and low-vision individuals by providing tactile cues at potential hazards, including stairs, ramps, and street crossings. These indicators act as navigational aids that alert users to changes in the walking surface or upcoming obstacles, helping them safely and independently maneuver through various environments. Beyond being regulatory requirements, TGSIs are vital for promoting safety and accessibility for everyone.

In collaboration with Blind Low Vision NZ, we are committed to raising awareness of TGSI and promoting accessibility across New Zealand. This partnership focuses on educating architects and developers about the importance of TGSI, emphasizing that these indicators are not just about compliance but about empowering independence and safety. By integrating TGSI into public and private spaces, we help create inclusive environments where individuals with vision impairments can confidently navigate and participate fully in society​.

In collaboration with Blind Low Vision NZ, we are committed to raising awareness of TGSI and promoting accessibility across New Zealand. This partnership focuses on educating architects and developers about the importance of TGSI, emphasizing that these indicators are not just about compliance but about empowering independence and safety. By integrating TGSI into public and private spaces, we help create inclusive environments where individuals with vision impairments can confidently navigate and participate fully in society​.

Our products are designed for versatile use, making them ideal for both interior and exterior applications. We provide detailed installation templates and easy-to-follow instructions, allowing for seamless installation on a range of surfaces, including concrete, timber, pavers, and tiles. For those seeking additional support, we also offer a comprehensive installation service, ensuring precise and professional results. Whether you choose to install yourself or use our service, we're here to support your project from start to finish.

Yes, we offer user-friendly templates and step-by-step instructions to support DIY installation, making it straightforward for smaller projects or individual installations. However, for larger-scale projects or installations with more complex requirements, we strongly recommend using our professional installation services. Our team ensures that all products are installed accurately and in full compliance with relevant safety and accessibility standards, giving you confidence in the quality and durability of the final result.

Yes, our products are listed on Masterspec, providing architects and specifiers with easy access to comprehensive product details, technical specifications, and documentation needed for seamless project planning. This ensures our products can be efficiently incorporated into your project designs from the outset. Our team of experts is available to assist with any part of the specification process; if you need guidance or tailored support, simply reach out to us, and we'll handle the details to meet your specific project requirements.

Our product specifications are conveniently available on Masterspec, listed under Finish - 66 Flooring Ancillaries with CBI numbers 6614TT, 6615TT, and 8281TT. This makes it simple for architects and specifiers to find and incorporate our products into their project documentation. If you need assistance with selecting or including specific products, our team is here to guide you through the process. We can also help you craft your specification to ensure compliance with all relevant standards, making your project planning as smooth and efficient as possible.

Our products come with a standard ten-year warranty, ensuring long-term durability and performance—unless otherwise specified. For projects with specific needs or requirements, extended warranties are available upon request, depending on the product type and its intended application. We are committed to providing peace of mind by offering reliable solutions backed by comprehensive warranty options, ensuring that our products continue to meet the highest standards of quality and performance throughout their lifespan

Yes, regular maintenance following our detailed guidelines is essential for ensuring the longevity and optimal performance of your products, as well as maintaining the validity of your warranty. We recommend routine cleaning and periodic inspections, with the frequency depending on the specific environment and level of use. Proper care, such as addressing wear and tear, removing debris, and checking for any damage, will help preserve the functionality and appearance of your products over time, ensuring they continue to meet safety and accessibility standards.

We are in the process of developing an online portal that will allow wholesalers to log in, place orders, and easily review their purchases of tactile indicators and stair nosings. This portal will streamline the ordering process and provide full visibility of past and current orders. In the meantime, for wholesale pricing, product inquiries, or any other assistance, please don't hesitate to contact us via email at [email protected]. We're happy to help with your needs during this transition.

3D technology in construction allows you to view and test three-dimensional models in a virtual space before any construction begins. With photorealistic digital prototypes, architects and designers can visualise elements like stair nosings, tactile indicators, and more, refining their designs and improving outcomes.

For New Zealand’s unique environmental and regulatory considerations, integrating 3D and AR technology ensures that every aspect of a project is thoroughly planned and visualised, from earthquake resilience to compliance with local accessibility standards.